Privacy Policy
This Privacy Policy describes how Qadora collects, uses, and shares personal information of users of our website and customers of our car repair services in Mt. Dora, FL.
1. Information We Collect
- Personal Information: We collect personal information that you provide to us, such as your name, address, phone number, email address, and vehicle information when you book an appointment, request an estimate, or contact us through our website or by phone.
- Payment Information: When you make a payment for our services, we collect payment information, such as credit card details. This information is processed securely by our payment service providers.
- Website Usage Information: We collect information about your use of our website, such as your IP address, browser type, operating system, and browsing behavior. This information is collected through cookies and other tracking technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To schedule appointments, provide estimates, perform car repair services, and communicate with you about your vehicle.
- To Process Payments: To process payments for our services and manage your account.
- To Improve Our Website and Services: To analyze website usage, improve our website’s functionality, and develop new services.
- To Communicate with You: To send you updates, promotions, and other information about our services. You can opt-out of receiving these communications at any time.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your personal information with the following parties:
- Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT support providers.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that allow us to recognize you when you return to our website. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your information.
- Encrypting sensitive data, such as payment information.
- Limiting access to personal information to authorized personnel.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the contact information provided below.
7. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
(352) 6803-3402
1234 Main Street, Mt. Dora, FL 32757